1. Dear Bruce,

    The “SOLD” sign went up on my parent’s property in Mount Gravatt this afternoon and I could not allow the event to pass without providing with you some very glowing feedback for Christine Atcheler and your team.

    As I said Christine on her initial meeting with my parents, the first question that any client asks themselves on engagement is; “Do I like this person?” The response to this question can clearly make or break future prospects. Christine’s approach to my parents was honest, open, empathic to their circumstances and considerate of their wishes at all times. Christine provided them with the reassurance that they had made the right decision in engaging Bruce Harry to sell their property but more importantly, Chris gave them confidence that they would be fully involved in the process every step of the way. After this meeting, my parents affirmed to me that they had in fact engaged the agency and more importantly, the agent that would deliver success for them and that they dealt very comfortable in dealing with Chris. An amazing achievement on Chris’s behalf following just one meeting.

    Throughout the sales process, Chris never neglected to let Mum and Dad know where things were at, how the plan was tracking and who was involved. In understanding their situation, Chris made it her business to meet face to face with my parents to talk through issues and challenges so that they could take their time to ask questions, repeatedly is necessary.

    Chris managed prospective buyers and the relationships between them and your other team members with the professionalism that Mum and Dad expected and at times Chris surpassed these expectations. The positive and professional relationship that Chris develops has Mum and Dad looking forward to visits and they truly felt enabled to discuss anything with respect to the sale with Chris.

    Along the way, Chris worked carefully and respectfully through expectation management and the small disappointments that inevitable within the emotion charged sale of a home. As a direct result of the efforts made my Chris in this respect, Mum and Dad have repeated several times that they could not have made a better decision in agent choice.

    During the process, we also had dealings with your team members Don and Ben, both of whom were extremely easy to work with, friendly, respectful, professional at all times and a pleasure to have in our home. They too helped in the confirmation that we had chosen the best agent for the sale of our home.

    A special thanks to Christine and the Bruce Harry team for making what can be one of the most stressful life experiences a little less so for me and my parents. Thanks also to Christine and Don for achieving a final outcome that exceeded our expectations.

    I would have no hesitation in recommending Christine to any of my family and friends for future property sales and/or purchases that they may be considering.

    Best regards, Peter Kerr.

  2. To Whom it May Concern,

    I am glad I chose The Bruce Harry Team of Professional Sales Persons to sell my house at Mount Gravatt.

    They made me feel like a part of a family and welcome as a friend. My house was sold to my satisfaction within a month.

    I have no hesitation in recommending this Holland Park Team.

     

    Yours faithfully, Dale P

  3. I, Mary listed my property for sale at 3 Ancilla Street Mansfield, into the care of the sales team at Bruce Harry Real Estate, Holland Park, concluding with a very successful result.

    The team set to work on day 1. They never walked in their own shoes. They walked in the buyers shoes, and they walked in my shoes.

    This is how the sales team works. They don’t talk about “Well, this is how it could be, or, this is how it might be”. When they speaks, its “this is how it is”, they measured in their approach, never aggressive or inflated.

    I believe the Bruce Harry Sales Team is totally committed and dedicated to securing what the buyer wants, and what the seller wants.

    In my opinion, The Bruce Harry Real Estate sales team is a rare commodity in the Real Estate industry.

    Sincerely,

    Mary A.

  4. Once again it has been a pleasure to have dealings with Bruce Harry Real Estate. Matthew sold our property in Archer Street within 24 hours of the listing and at the asking price – we were absolutely delighted with this result.

    Matthew was, as usual, polite, helpful and focused on getting us the best deal possible. Should we return to live in Brisbane, we will certainly use Bruce Harry Real Estate to find our next home.

    Regards,
    Dawn V.

  5. To Whom it may concern,

    Everything has been such a rush over the past two days that when I read your message this morning my heart sunk a little as it only just occurred to me that aside from when you collect your little son’s water bottle, our paths might never cross again.

    At times, as we go through our life’s journey we meet someone who ‘makes a difference’ in our lives in a positive way. All of you at Bruce Harry Real Estate are one of those people.

    The Bruce Harry team are always professional and pleasant, and everyone’s honesty and genuineness always shone through as did their willingness to help me in whatever way you could to obtain the sale of my house.
    I felt that I was dealing with someone who I could trust, which for me was really important and very reassuring.

    For all these things, I’m very grateful. Thank you. It’s been a pleasure working with you also and I wish you (and your family) nothing but the best for the future.

    Robyn.

  6. We would just like to say thank you for your great service and professional and personalised approach in selling our property.

    Our experience was undeniably a smooth and stress free process. The team were efficient and always accommodating to any question we posed. The team maintained an ongoing communication with us to keep us in the loop.

    Whilst we hoped that it would be sold fast, we were pleasantly surprised when the team rounded up some serious buyers within 1.5 weeks.

    Additionally there were no fees, only the commission to pay. All in all a satisfying experience for us. We would definitely recommend Bruce Harry Real Estate to other parties.

    Regards,

    Agnes A

  7. Dear Team at Bruce Harry Real Estate,

    We would like to thank you all for helping to start our process in getting the house on the market and for selling the house in record time. We couldn’t believe that a sale could happen as fast as you sold ours. With no difficulties. If not for the team, we would still be sitting here undecided.

    Thank you for your quick actions!

    Wayne and Tania A.

  8. We would like to thank the Bruce Harry Team for their great service with regard to the sale of our house. From the moment of putting the house on the market to obtaining an offer for sale was only two weeks.

    We appreciate the special effort of everyone involved effecting the sale and the great advice both prior to and after the sale.

    Advices given in the sale of our property and the purchase of a new one were appreciated. Thankyou – Paul & Louise K